Policy and objectives
At F.A MAIK, we are constantly adapting to our customers’ requirements. Our aim is to provide our business partners and potential customers with a high level of logistics services (warehousing, customs, transport) and efficient management of goods using modern warehousing technology.
By continuously improving the quality of our services, we aim to achieve long-term customer satisfaction and loyalty, and a high level of health and safety at work. That’s why we are continuously upgrading the competences of our employees, strengthening loyalty, cooperation and trust between all stakeholders in the company. Health and safety is a priority for all employees.
We meet the demands and expectations of our customers and other business partners through a quality management system. It is the responsibility of the company’s management, and the responsibility of all employees to implement and achieve the objectives in all areas of work. At the company, we understand that health and safety at work is our top priority. We will continue to work to improve our quality management, environmental management and occupational health and safety systems. We are constantly ready to listen to the expectations, ideas and initiatives of all stakeholders, especially customers, employees and the public.
Quality objectives
- linking corporate objectives to customer needs and expectations
- ensuring competent, responsible and motivated staff
- improving service quality through teamwork, planning and improvements in transport and warehousing organisation
- encourage staff commitment to quality objectives
- we put in place a system with clear responsibilities and powers to achieve our objectives
Environmental management objectives
- compliance with applicable legislation
- progressive investment in modern technology, introducing safer and healthier procedures in line with financial capacity
